Refund Policy

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At Branding, we are committed to providing high-quality bags, jerseys, shoes, slippers, and money bags. Please review all product details carefully before making a purchase.

Our No Refund Policy

No Returns or Refunds

At Branding, we do not accept returns or offer refunds on any products. All sales are final. Please ensure you review product details, size, color, and specifications carefully before making a purchase.

Why We Don't Accept Returns

Product Condition: We cannot guarantee the condition or authenticity of products that have been worn or used outside our control.
Product Integrity: Once products leave our facility, we cannot verify they haven't been damaged or altered.
Industry Standards: This policy aligns with fashion industry best practices in Bangladesh.
Quality Assurance: All products are carefully inspected before shipping to ensure they meet our quality standards.

Exception: Damaged or Defective Products Only

The ONLY Exception to Our Policy

If you receive a product that is genuinely damaged during delivery or defective from manufacturing, please contact us within 24 hours of delivery with clear photos/video evidence. We will investigate and provide a replacement if the claim is valid.

Valid Cases for Replacement:

Broken/Damaged in Transit: Product damaged during shipping with visible packaging damage
Manufacturing Defect: Factory defects like broken zippers, torn materials, defective stitching (unused)
Wrong Product Sent: We shipped an incorrect item by our error
Significant Quality Issue: Major defects not visible in product photos

NOT Valid for Replacement:

Product worn, used, or tried on
Size doesn't fit as expected
Color not matching expectations or screen display
Changed mind after purchase
Product damaged after use or wear
No proof of purchase or delivery photos

Required Evidence (within 24 hours):

Clear photos of the damaged/defective product (unopened/sealed)
Photos of outer packaging showing damage
Unboxing video (highly recommended - speeds up approval)
Order number and delivery confirmation

Shop with Confidence - Important Tips

Since we don't offer returns, please follow these tips before purchasing:

Read Product Details: Check material, size, color, and specifications carefully
Check Product Images: Review all photos to understand what you're buying
Read Reviews: See what other customers say about the product
Verify Size/Color: Double-check sizes and colors before ordering

Contact Us First: Questions? Ask before buying - we're here to help!
Check Measurements: Compare size charts with your measurements
Quantity Matters: Confirm quantity and specifications before checkout
Authentic Products: All our products are 100% authentic and quality-checked

Questions? Contact Us Before Buying

Have questions about a product? Contact us before purchasing - we're happy to help!

Call/WhatsApp +88 01XXXXXXXXX Daily 10 AM - 8 PM

Email info@branding.com 24-48 hour response

Visit Our Store Branding
Dhaka, Bangladesh

Last Updated: February 27, 2026

Important: All sales are final. Please shop carefully as we do not accept returns or refunds.

We're committed to providing quality products and excellent customer service.

No Refund Policy